Privacy Policy

At Secondary Glazing Company, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services or accessing our website, you consent to the practices described in this policy.

1. Information We Collect
1.1 Personal Information: When you interact with us, we may collect personal details such as your name, email address, phone number, and postal address.
1.2 Payment Information: For processing transactions, we may collect payment details, which are handled securely.
1.3 Technical Information: We may collect data such as your IP address, browser type, and usage patterns when you visit our website.

2. How We Use Your Information
2.1 To process orders and provide our services.
2.2 To communicate with you regarding your orders, inquiries, and updates.
2.3 To improve our website, products, and customer experience.
2.4 To comply with legal and regulatory requirements.

3. Sharing Your Information
3.1 We do not sell or rent your personal information to third parties.
3.2 We may share your information with trusted third-party service providers for purposes such as payment processing and delivery.
3.3 We may disclose your information if required by law or to protect our legal rights.

4. Data Retention
4.1 We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy.
4.2 Data that is no longer required will be securely deleted or anonymized.

5. Cookies and Tracking
5.1 Our website uses cookies to enhance your browsing experience and analyze website traffic.
5.2 You can manage or disable cookies through your browser settings.

6. Your Rights
6.1 Access: You have the right to request access to the personal information we hold about you.
6.2 Correction: You can request corrections to any inaccuracies in your personal data.
6.3 Deletion: You have the right to request the deletion of your personal information, subject to legal and contractual obligations.
6.4 Marketing Preferences: You can opt out of receiving marketing communications from us at any time.

7. Data Security
7.1 We use secure systems and processes to protect your personal data from unauthorized access, loss, or misuse.
7.2 Despite our best efforts, no method of transmission or storage is entirely secure. We encourage you to exercise caution when sharing sensitive information online.

8. Third-Party Links
8.1 Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

9. Updates to This Policy
9.1 We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
9.2 The latest version will always be available on our website.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Email: [email protected]
Phone: 0333 577 0992
Address: 53 Middlewood Rd, Hillsborough, Sheffield S6 4GW

This Privacy Policy is effective as of 23/12/24. Please check our website regularly for updates